Not so long ago, the only way people thought about hearing loss was an illness. Cold clinical hospitals treated the condition and the cumbersome hearing aids of the time stigmatised users as sufferers – not ordinary people who happened to have a hearing issue. It was time for private audiological providers to offer a better option to clients, and one of those early providers was Bay Audiology. In 1993, after 10 years of building up successful private audiology clinics in Auckland, audiologists Peter and Anya Hutson decided it was time for a new challenge.
Bay Audiology began in New Zealand, and now consists of over 70 clinics in Australia, Singapore, Malaysia and Hong Kong. Peter, Anya and Scott attribute their success to surrounding themselves with loyal, talented people who they feel privileged to have as part of the Bay team. The company has a strong and devoted management team, many of whom have been linked to the Bay network since they were graduates.
They also believe in offering a contemporary choice, and focusing on their customers' needs has been imperative to the growth of Bay Audio Asia. Together these three complementary personalities are still at the core of Bay's success and they continue to inject business savvy, compassion and a dynamic vision into the company.
Today Bay Audio is a leading hearing health company, committed to helping you discover a better quality of life by providing solutions and advice about hearing loss. As part of the 'Bay Promise' you'll receive:
In addition Bay Audio has a specific set of values that drives how they do business and how they treat their customers, physicians and each other. These values include fun, celebrating life, responsibility, honesty and understanding toward their customers. They also challenge convention with innovative ideas that strive to exceed customer expectations and emphasise the importance of quality in everything they do.
These values mean they are committed to providing a premium experience for their customers with the best technological products in the world, and innovative new concepts.